OneCoast is the largest national provider of sales and marketing services to vendors and retailers of wholesale gift, garden, fashion and fragrance. We help vendors market and sell their products to tens of thousands of retailers. We are the only sales organization in our industry that offers national coverage throughout the United States.
OneCoast is expanding our Inside Sales Team and will be adding three new Inside Sales Partners positions for our Mud Pie & Demdaco Sales Division. This individual will work from a home office.
The Inside Sales Partner performs a variety of tasks including writing orders for customers, follow-up on processed orders, documenting customer information, and responding to customer questions and requests. Responsible for selling products to retail businesses over the phone, via email and at shows.
§ Calls on accounts in territories where the territory is vacant.
§ Develops new prospects and interacts with existing customers, primarily by phone, to increase sales.
§ Handles outbound sales calls to prospects and customers to identify new sales opportunities.
§ Provides product overviews and presentations to qualified customers, as needed.
§ Emphasizes salable features, quotes prices and credit terms, and books orders for retail clients.
§ Builds and maintains customer relationships.
§ Enters customer data and other sales data into EMUN database.
§ Must be comfortable on the phone; strong phone presence required.
§ Able to make 50-60 calls daily and engage prospects in relevant discussion.
§ Achieve monthly goals.
§ Works with Territory Managers and team members to ensure customer satisfaction.
§ Provides support to customers over the phone, particularly with new orders.
§ Promptly investigates and resolves customer concerns.
§ Travels to and attends trade shows, on an as needed basis.
§ Exhibits OneCoast core values.
§ 3 years of experience in outside sales, inside sales, or customer service in retail or wholesale industry.
§ Knowledgeable of Microsoft Office, Microsoft Excel, Internet, EMUN or other ordering processing software and/or CRM tools
§ Proven ability to identify and resolve problems quickly in a timely manner
§ Ability to manage difficult or emotional customer situations
§ Possesses outstanding interpersonal and communication skills, both verbal and written
§ Must be self-starter with the ability to self-manage within guidelines given
§ Bachelor’s degree preferred, but not necessary
OneCoast offers a base salary and bonus plan including benefits such as medical, dental, vision, life insurance, disability insurance, flexible spending account, 401k, holidays, and vacation and community service days.
Interested candidates should send an attached resume to email@example.com .