Shared Showroom Assistant

Department:  Leasing

Date Posted: 5/24/2018

Position Summary: This position ensures each client’s visit to the showroom is a positive experience by providing professional and knowledgeable sales service.  Achieves sales and profit objectives through selling activities for assigned sales territories. 


Position Description (Italics reflect performance appraisal criteria):

Supports showroom managers with all aspects of showroom and customer service needs including:

·         Other duties as assignedAchieves sales objectives as defined by Management through the implementation of account management programs.

·         Implements strategies to ensure personal sales goals are achieved. 

·         Educates new clients on showroom product and services while providing a tour of the showroom and introductions to staff. 

·         Prospects new and inactive clients to optimize sales and client productivity.

·         Actively participates in showroom events and activities including event preparation.

·         Processes all new account applications for new clients, segmenting to provide the appropriate service, directing all appropriate leads to the correct gallery partner.

·         Maintains continuous contact with clients, soliciting appropriate feedback and using information to build selling strengths. 

·         Promptly acknowledges and greets clients and visitors.  Determines client needs, wants, dominant buying behavior and motivation to maximize selling opportunities.

·         Incorporates effective negotiating techniques into sales strategies and utilizes competitor information in sales strategies.  Prepares and presents accurate proposals.

·         Develops thorough product knowledge through day to day selling activities, product research and participating in vendor and showroom product training. 

·         Actively uses appropriate technology and social media to notify clients of new merchandise and keeps clients updated on the status of orders and follows through on client inquiries.

·         Participates in maintaining the appearance of the showroom floor on a daily basis.

·         Completes inventory counts and price changes as necessary.

·         Follows established administrative procedures in processing all sales orders.

·         Accurately records information on product complaints, providing management with information to implement appropriate solutions.

·         Must be able and willing to lift 25 to 50 lbs.

·         Some weekends and evenings required.


Positions Supervised:

·         None

Required Education:

·         Minimum of a High school diploma, Associates degree or higher highly desired.

Required Experience:

·         3-5 years sales experience in a showroom, retail environment, interior design or relevant field.  Must have demonstrated ability to achieve and/or exceed sales goals.  Progressive negotiation and account management skills also required.  Computer proficiency with working knowledge of all MS Office programs.  Home furnishing industry experience highly desired. 


Physical Requirements:

·         Ability to sit for majority of the shift

·         Ability to maneuver throughout showroom

Required Competencies:

·         Communication: Effectively listens to others and makes clear and effective oral presentations to individuals and groups regarding work-unit or organization issues. Communicates effectively in writing; is clear, concise and easily understood.

·         Flexibility: Adapts to change in the work environment in ways that help work-unit staff keep projects “on course.”

·         Interpersonal Skills: Considers and appropriately responds to the needs, feelings, capabilities, and interests of others.

·         Planning: Establishes policies, guidelines, plans, and priorities required to meet work-unit or organization objectives.

·         Resource Utilization: Responsibly spends financial resources in ways that result in ultimate accomplishment of work-unit or organizational objectives. Effectively and efficiently uses materials, supplies, equipment, systems or organization facilities.

·         Self-Management: Engages in the effective use of self-assessment and self-management techniques in order to proactively and continuously improve own performance. Exhibits full responsibility for one’s own work achievements and consistently maintains a high level of self-management that contributes to sustained high performance.

·         Time Management: Effectively uses the time available to complete work tasks and activities that lead to the achievement of expected work objectives (as results or outputs).


To Apply

Apply Direct

Mailing Address

Dallas Market Center
2100 Stemmons Freeway
Dallas, TX 75207