| Hello!
By Together Apparel is a GROWING wholesale fashion company with contemporary styles for women of all ages. We are looking for self-motivated, career-oriented, and a passion for fashion individuals to join our team. All of our employees love to maximize teamwork, communication, and fun; which truly embodies a hardworking environment type of culture. We value people who are driven, determined and who possess the ability to energize others. This is an opportunity for you to grow alongside our brand all the while learning valuable skills in this industry and in yourself.
By Together is currently seeking an individual that fits our E-Commerce Customer Service Representative position in our brand new office in Los Angeles, California, who is willing to help our online sales team manage clients and fulfill satisfaction for all buyers in collective efforts to increase brand awareness and sales.
Attributes We hire by:
-Any prior customer service experience
-Positive attitude - have a positive can-do attitude every day.
-Willingness to learn and adapt to a face-paced environment
-Exceptional organizational skills and meticulous attention to detail
-Excellent verbal and written communication skills
-Must be able to multitask (and prioritize)
-Intermediate proficiency with Excel, Google Sheets, etc. preferred
Job Responsibilities:
-Identify clients' needs to achieve satisfaction offering proper solutions
-Must learn how the online order system works and how it is managed to find appropriate resolutions for unpredictable situations
-Must keep record of client interactions and follow up with clients
-Communicate with the Online Sales Dept. to improve client support
-Help manage website traffic and engagement
***REQUIREMENTS***
-Willing to move to our NEW LOS ANGELES LOCATION |
