Join Global Trend Ambassador, Patti Carpenter to discover emerging international trends in color, print, surface design and materials, focusing on their influences on the U.S. Home and Gift Markets for 2020 and beyond.
Wednesday, January 8th at 1pm
Retail Clarity Coach and Former Parsons Buyer, Cris Willis, will drive home key concepts that every retailer needs to have as their core philosophy – they must think of the lifetime value of a customer and not let 1 transaction ruin their relationship. Cris will share grass roots gift certificate marketing ideas to drive traffic, an easy loyalty program that will cost just the price of index cards and a box and several ways to increase sales with strategies on pricing, assortment mix, and sales training.
Thursday, January 9th at 9am
Join retail expert Rawlins Gilliland, former buyer for Neiman Marcus, for breakfast and an open forum to get real answers to real questions on important topics such as sales staffing, training, promotional ideas, and more.
Thursday, January 9th at 10am
Join Warren Shoulberg, cited by media sources including the New York Times, the Wall Street Journal, CNN and ABC News for his expert commentary as he shares everything you need to know – or just about everything—about one of the hottest trends to come along to gift and home: cannabidiol or CBD. It’s legal, it’s not marijuana and it can be a big business for suppliers and retailers alike. Find out more at this informative, even entertaining, look at the facts behind CBD. The first 25 attendees at this seminar will receive a free swag bag with sample CBD products.
Thursday, January 9th at 1pm
In this informative session, Pam will present multi-sensory retail strategies to powerfully engage customers by activating all five senses. Through real life examples, she will share strategies every retailer can execute to use their powerful physical presence as a competitive advantage that no digital upstart can compete with, even Amazon with same-day delivery.
Thursday, January 9th at 3pm
Join the Style and Image Director of Estée Lauder and the Founder/Creative Director of AERIN, Aerin Lauder as she shares how she built a global lifestyle brand based on her belief that when the modern woman thinks about beauty, she sees an extension of herself, her home, her wardrobe and her travels. While beauty and Estée Lauder are Aerin’s heritage, home and accessories are her true passion.
Friday, January 10th at 1pm
The truth is: today's consumer demands valuable content and this has made us all into content creators: brands, boutique owners, buyers, retailers, etc. They want to hear more than just "buy from us" or “here is a sale”. The 3 C's of Content are pillars that every person (or store) selling physical products should be doing to create content that engages and connects with their customer - and gets them to want to buy. When it comes to content, this is what you should be putting in front of your customer, like three legs on a stool, you need all of them.
Friday, January, 10th at 2pm