Facility Services - 2nd Shift Lead

Department:  Operations

Date Posted: 4/20/2017

Position Summary: Manages Building Services staff to ensure timely completion of work orders and overall cleanliness of the property.

Position Description:

  • Ensures all departmental work orders are completed in an efficient and timely manner
  • Works effectively with Facility Services Technicians on keeping public space routinely cleaned
  • Administers distribution of janitorial supplies and equipment to market temporary staff
  • Assists with proper training of new associates
  • Assists the Building Services Manager as necessary
  • Other related duties as assigned

Position Supervised:

  • Facility Services Technicians I and II (2nd Shift)

Required Education:

  • High School Diploma or equivalent

Required Experience:

  • Previous custodial experience

Physical Requirements:

  • Walk and stand for vast majority of shift
  • Lift up to 50 lbs

Required Competencies:

  • Communication: Effectively listens to others and makes clear and effective oral presentations to individuals and groups regarding work-unit or organization issues.  Communicates effectively in writing; is clear, concise and easily understood.
  • Conflict Management: Anticipates or seeks to resolve confrontations, disagreements, or complaints in a constructive manner.
  • Decisiveness: Assesses risks and takes the appropriate actions needed to achieve work-unit objectives within appropriate time frames.
  • Evaluation: Monitors work-unit programs, evaluates outcomes, and improves organizational efficiency and effectiveness.
  • Flexibility: Adapts to change in the work environment in ways that help work-unit staff keep projects "on course."
  • Integrity: Firmly adheres to a code of moral values; is honest and forthright in actions and words.
  • Interpersonal Skills: Considers and appropriately responds to the needs, feelings, capabilities, and interests of others.
  • Leadership: Identifies and adapts leadership style to situations and people; demonstrates high standards of behavior; empowers subordinates; consistently and effectively motivates work-unit.
  • Planning: Establishes policies, guidelines, plans, and priorities required to meet work-unit or organization objectives.
  • Resource Utilization: Responsibly spends financial resources in ways that result in ultimate accomplishment of work-unit or organizational objectives.  Effectively and efficiently uses materials, supplies, equipment, systems or organization facilities.
  • Self-Management: Engages in the effective use of self-assessment and self-management techniques in order to proactively and continuously improve own performance.  Exhibits full responsibility for one's own work achievements and consistently maintains a high level of self-management that contributes to sustained high performance.
  • Time Management: Effectively uses the time available to complete work tasks and activities that lead to the achievement of expected work objectives (as results or outputs).


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Mailing Address

Dallas Market Center
2100 Stemmons Freeway
Dallas, TX 75207