We're looking for a results-driven Manager, Trade Show Operations to join our team and play a pivotal role in the seamless execution of our trade shows and markets. If you thrive in fast-paced environments, love solving logistical puzzles, and are energized by building relationships across teams, this role is for you.

What You'll Do

• Oversee all phases of the trade show lifecycle — from installation and dismantling to freight coordination and vendor relations

• Lead exhibitor communications and manage digital platforms including Map Your Show (MYS) and GES exhibitor portals to drive engagement and satisfaction

• Serve as the primary liaison between leasing, internal departments, external vendors, and exhibitors to ensure accurate, timely fulfillment of booth requirements

• Direct food & beverage coordination with partners such as LEVY, aligning delivery with operational and leasing objectives

• Manage GES booth package communications across markets, ensuring accurate package calculations and reliable data for exhibitor kit development

• Establish and maintain standards for signage, décor, and event aesthetics, including vendor partnerships, inventory, and quality control

• Guide exhibitors through the onboarding process — booth package ordering, show compliance, and deadline management

• Collaborate on Market Sheets and cross-departmental communications to keep all stakeholders aligned

What You Bring

• Associate's or Bachelor's degree in Event Management, Business, or related field — or equivalent hands-on experience in trade show operations

• Highly organized and detail-oriented with a proactive, solution-focused mindset

• Tech-savvy and adaptable — comfortable learning event management systems and tools quickly

• Strong interpersonal and communication skills with a talent for cross-functional collaboration

• Customer-focused with the flexibility to support a wide variety of event and operational needs

• Skilled in time management, resource planning, and driving operational efficiency

• High School Diploma or equivalent.
• Level 3 HVAC Certification or HVAC License.
• Minimum 5 years of related experience.

Preferred:

• EPA Section 608 Certification for handling refrigerant.

· Participate in the development of front-end and back-end systems, using technologies such as C#, .NET Core, JavaScript, React, HTML, CSS, Kentico CMS, and relevant frameworks.

· Assist in the development and maintenance of mobile applications using Objective-C for iOS and Java for Android, ensuring seamless integration with web-based systems.

· Collaborate with the team through all stages of the project lifecycle, including design, coding, testing, and deployment.

· Support continuous integration/continuous deployment (CI/CD) pipeline processes using Azure DevOps or similar tools for efficient code releases.

· Contribute to the creation and maintenance of APIs and UI components, ensuring they meet performance standards.

· Engage with cloud-based solutions and infrastructure, under guidance, to support development needs, leveraging platforms such as Azure, AWS, or Google Cloud.

· Assist in ongoing system maintenance and support, striving to enhance design and development processes.

· Stay informed on industry trends, technologies, and frameworks to continuously improve skills and contributions to the team.

Required Experience:
· Bachelor’s degree in computer science, information technology, or a related field.

· At least 3 years of experience in full-stack development, including API development with RESTful services.

· Solid background in API development with RESTful services.

· Strong understanding of C#, .NET Core, MVC architecture, JavaScript, HTML, CSS, and front-end frameworks such as React.

· Experience or familiarity with Kentico CMS or similar tools is preferred, but not required.

· Experience or familiarity with mobile application development using Objective-C for iOS and Java for Android.

· Knowledge of SQL Server development, including writing functions and stored procedures.

· Exposure to cloud services (Azure, AWS, Google Cloud) and CI/CD pipelines such as Azure DevOps is a plus.

· Strong problem-solving, communication, and interpersonal skills.

· Ability to work effectively both independently and as part of a team.

Required Competencies:

· Communication: Effectively listens to others and makes clear and effective oral presentations to individuals and groups regarding work-unit or organization issues. Communicates effectively in writing; is clear, concise and easily understood.

· Creative Thinking: Develops insights into problems or creates a work environment that encourages innovative thinking and “outside-the-box” solutions to problems.

· Flexibility: Adapts to change in the work environment in ways that help work-unit staff keep projects “on course.”

· Interpersonal Skills: Considers and appropriately responds to the needs, feelings, capabilities, and interests of others.

· Planning: Establishes policies, guidelines, plans, and priorities required to meet work-unit or organization objectives.

· Problem Solving: Recognizes and defines problems; challenges others to identify alternative solutions, and plans to solve those problems.

· Resource Utilization: Responsibly spends financial resources in ways that result in ultimate accomplishment of work-unit or organizational objectives. Effectively and efficiently uses materials, supplies, equipment, systems or organization facilities.

· Self-Management: Engages in the effective use of self-assessment and self-management techniques in order to improve own performance proactively and continuously. Exhibits full responsibility for one’s own work achievements and consistently maintains a high level of self-management that contributes to sustained high performance.

· Time Management: Effectively uses the time available to complete work tasks and activities that lead to the achievement of expected work objectives (as results or outputs).

• Maintains DMC complex; builds drywall, cabinets, counter tops, etc.;
• Patches and repairs brick or cinder block as necessary
• Effectively repairs and/or installs suspended ceilings
• Replaces glass fronts of showrooms accurately
• Maintains clean and orderly work areas; minimizes disruption to operations
• Works safely while meeting the physical demands of the position
• Adheres to OSHA regulated policies and procedures
• Other related duties as assigned
• Must have a valid, active Driver License with no restrictions

• High School Diploma or equivalent

• 5 years of carpentry experience
• Build and install laminate counter tops

• Lift up to 70 lbs; will lift/carry 40lbs on a frequent basis
• Extensive walking and standing
• Work outside in the elements up to 25% of the time

• 1-2 years of customer service, security, or military experience.
• Moderate proficiency with computer programs.
• TX Driver’s license with minimal accidents and/or traffic violations. Required
• Must be licensed or eligible to be licensed as a commissioned security officer in accordance with the Texas DPS Private Security Bureau.