The Dallas Market Center proudly collaborates with some of the best buyers from around the world. We are here to answer any questions you may have from buyer registration to day-of market events. Please read some of our most asked questions with answers below. If you have any additional questions, please email: email@example.com.
We are open Monday-Friday from 8am – 5pm. During major markets, hours may be subject to change. Details for each market can be found on the individual Market Event page of our website.
The Dallas Market Center is not open to the public. If you do not own a retail business, you are welcome to shop on the seventh floor as a showroom guest, however you will have to call the showroom you are interested in visiting to setup an appointment and gain access.
Please email us the detailed changes that need to be made at: firstname.lastname@example.org.
Please fill out the new business application and we will get back to your shortly.
You will need to provide a Bill of Sale in order to add yourself to the account and delete the previous owners. Email this document to email@example.com or bring it with you to the registration desk.
You may bring one guest per buyer. There is no additional charge if the guest visits during non-market weeks or apparel markets. Registered or independent designers may have up to four clients at no extra charge. There is a $50 guest fee for each guest you bring to a First Monday & Tuesday Mini Market and Total Home & Gift Market. A registered buyer must accompany all guests at all times.
Visit our website: dallasmarketcenter.com. Scroll down to the pink banner that says Fast Pass “Quicker, Easier Entry to Market”. Select the market you would like to attend. When you reach the Market’s information page, click on REGISTER and it will prompt you to look-up your email. This email would be the same email that you registered your company under when signing up. Lastly, click the name of the buyer you want the Fast Pass for and hit continue.
Unfortunately, buyers are unable to pre-register a guest or client at this time. A courtesy badge will be created for your guest when you check-in at the registration counter. Make sure your guest brings a valid ID. Guest fees may apply.
Please refer to our appropriate documents list for more information. You will need a professional membership to RESA or another interior designer association. Real estate agents do not qualify.
Please refer to our appropriate documents list for more information.
There are only five states that do not require a sales tax permit: Alaska, Montana, Delaware, New Hampshire and Oregon. If your company is located in one of these states, we will ask for your EIN number to verify.
Most wholesale industries do not qualify at this time. Floral wholesalers are the only exception. You will need to buy a Non-Exhibiting Manufacturer’s pass for $100 per person. This pass is good for the rest of Market.
As long as the company can prove products bought at wholesale are sold at retail value to customers, then the company may qualify.
You may bring you child although it is not recommended. You will need to fill out a waiver for any child under the age of 12. Strollers are prohibited.
You will need to call Guest Desk (x6131) or email firstname.lastname@example.org to have your guest added.
Yes. The maximum size is a 22’ by 14’ carry on. Luggage check is available only during markets in Suite 130 of World Trade Center. During January and June Total Home & Gift Markets, it is also available at Trade Mart Suite 1246 and Market Hall.
Carts create a dangerous safety hazard on-site. We also cannot guarantee that carts filled with merchandise will not be stolen or damaged.
When the product is large, we have Red Cap Handlers who transport merchandise in and out of the buildings. They are stationed at the freight dock, located at the back of World Trade Center. You can negotiate a price for their services.
You can register online or in-person all the way up to the day of Market!
Each buyer needs an individual email address. If files are too large, email them directly to registration to email@example.com or bring them to Dallas Market Center and finish registering in person. The browser may also have timed-out. Try to exit out and try again.
Yes, as long as you have a confirmation email from the Department of Revenue stating that your application was approved. You will then be eligible to pay the $150 new business fee. However, your Taxpayer ID number must be shown on the email in order purchase from the showrooms.
We have more than 11,000 free parking spaces that are available on the Dallas Market Center campus, including handicapped parking. You are welcome to park anywhere around the World Trade Center. There is also ample parking across the street behind Market Hall. Shuttle service is typically available for major markets. Please check the transportation page before each major market for updated information.
Valet parking will be available at select Markets. Please check the transportation page before each major market for updated information.
Please call protective services: 214-655-6166
Normally it takes 24 to 48 hours to process. However, we do tend to get an influx before major markets which can delay the approval process. If you have applied 2 weeks prior to a January or June Gift Market and have not heard back, please bring your appropriate documents with you to market and we can process your application at the new buyer’s desk.
It could take up to 4-6 weeks to process your refund after you have submitted your necessary qualifying documents.
Scooter and wheelchair rentals are located in the World Trade Center, 120. A 24 hour notice is required and there is a fee. Read more here: Scooters & More
The closest and the Official Hotel for Dallas Market Center is the Hilton Anatole. It is located right across the Highway and it is a quick, 5-minute walk. You can make your Anatole reservations and see other hotel options here: Hotels