TERRITORY SALES MANAGER JOB DESCRIPTION HiEnd Accents is seeking a dynamic and goal-oriented Territory Sales Manager to join our team. In this role, you will be primarily responsible for nurturing and growing relationships with our existing and potential customers across the country. If you are passionate about sales, enjoy conversing with business owners and decision-makers, thrive on meeting and exceeding sales targets, and believe in delivering stellar customer service, then this role is for you. We offer a vibrant work environment where you'll be challenged professionally, have ample opportunity for career development and be rewarded for every success! TERRITORY SALES MANAGER MISSION To accelerate HiEnd Accents' revenue growth by deepening relationships with existing clients and securing new business accounts for our everyday luxury bedding and linens. KEY OUTCOMES - Achieve or exceed agreed-upon sales targets and KPIs for assigned territory and accounts. - Increase account penetration by expanding the range of products purchased by each account. - Actively identify, engage, and convert prospective accounts into loyal customers - Successfully re-engage and recover lost accounts, reviving their interest and business in our everyday luxury bedding and linens. OTHER REGULAR RESPONSIBILITIES - Proactively make outbound calls to existing customer base to introduce new products and upsell/cross-sell on existing orders, as well as provide reorder reminders. - Source new sales opportunities through inbound leads, outbound calls & emails, and strategic prospecting. - Handle inbound customer inquiries or sales calls, providing excellent service and product knowledge. - Assist at periodic tradeshows, including scheduling appointments with customers, making preparations, and showcasing our products in our Dallas Market Center showroom and other national showrooms (Las Vegas and High Point) throughout the year. - Develop and manage sales leads by utilizing CRM and other online tools. - Interact with customers regarding inquiries, pricing, purchasing, and training, etc. - Maintain and update customer records and information in our ERP system (SAP) and CRM. - Maintain a high level of customer satisfaction and establish long-term relationships to foster repeat business. TERRITORY SALES MANAGER JOB REQUIREMENTS - Bachelor's Degree in a related field; alternatively, 4+ years of experience in a sales role may substitute for degree requirement. - A minimum of 2 years of inside sales / telesales experience, preferably in the Home Fashions, Gift, Furniture, or Fashion industries. - Excellent interpersonal skills and oral and written communication abilities. - A high degree of excitement and enthusiasm that can influence others. - Proficiency in MS Excel, PowerPoint, and Word; experience with ERP systems (specifically SAP) is a plus. - Fluency in MS Office and a willingness to learn new technologies and tools to enhance job efficiency. - Exceptional organizational and time-management skills, with a keen attention to detail and an ability to multitask without losing focus. - Eagerness to work in a fast-paced and dynamic environment. - A motivated self-starter, with the ability to identify issues and resolve problems independently, and a desire to find opportunities to improve our processes. - A proactive attitude towards achieving sales and profit objectives—both for the company as well as yourself. ABOUT HIEND ACCENTS HiEnd Accents designs and creates everyday luxury bedding and linens, sheeting, decorative pillows and other home textiles. Founded in 2005 and based in Dallas, Texas, our mission is to elevate our customers' lives via beautifully designed home textiles that deliver quality and value. As a family-owned business, we’re committed to personal service and long-term relationships. Through our four brands, we offer unique designs across a spectrum of styles and price points, all united by exceptional value. Combined with our customer-first approach, prompt shipping and low order minimums, we’ve become the preferred bedding supplier for thousands of top department stores, furniture retailers, interior designers, and boutique hotels nationwide. Recently recognized on the 2024 INC 5000 list as one of the fastest-growing businesses in the US, we continue to innovate and expand our reach in the home textiles market. Discover more about us and our brands at www.partner.hiendaccents.com. WHY HIEND ACCENTS? At HiEnd Accents, we're a close-knit team driven by entrepreneurial spirit, growth mindset, and a shared commitment to excellence. Our collaborative approach has propelled us to new heights – we're proud to be recognized on the 2024 INC 5000 list as one of the fastest-growing small companies in the US. This achievement is a testament to our team's dedication and the exciting opportunities ahead. If you thrive in a vibrant, high-paced culture where your contributions truly matter, we want to hear from you! As part of our family, you can expect: Competitive Compensation - We recognize your hard work and commitment with a competitive compensation package that includes comprehensive benefits, such as vacation time, medical, dental, vision, and retirement plans. Continuous Professional Development - Our team's professional growth is paramount to us. As we continue our growth, there are abundant opportunities to assume new roles and responsibilities. We're committed to investing in our people, providing continuous learning and development opportunities for a thriving and fulfilling career. We’re One Team - Join a driven team committed to shared growth and success, as we embark on an exciting new chapter. Extra Perks - Enjoy complimentary bedding, a substantial employee discount and more. HiEnd is an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. For more information about us, please visit www.hiendaccents.com |