Engineer Technician II

Department:  Operations

Date Posted: 6/29/2023

Dallas Market Center is looking for a Building Engineer to join our team! The Engineer Technician II is a vital member of the Engineering Team within the Facility Maintenance Department. This role is responsible for maintaining and optimizing the performance of HVAC, electrical, lighting, and other related equipment through comprehensive repairs and preventative maintenance. To ensure continuous building operations, this position involves rotating duties, including responding to service requests, providing support during afterhours events, and performing startup and shutdown of chillers, lights, and escalators. The Engineer Technician II also collaborates with management to plan and execute building maintenance projects, ensuring timely completion. The technician plays a crucial role in maintaining the safety, comfort, and efficiency of the facilities.

 Position Description:

• Develops a thorough knowledge of DMC’s vast 5-million-square-foot campus for efficient support of its facilities and mechanical systems.
• Troubleshoots, repairs, and maintains building mechanical systems, including HVAC, electrical, and other related equipment, diagnosing complex issues and developing effective solutions.
• Uses computer-based energy management systems to monitor, analyze, and optimize the performance of building systems, ensuring efficient energy usage and operational effectiveness.
• Collaborates with team members to foster a supportive and cohesive work environment, share technical knowledge and expertise, and promote effective communication and cooperation.
• Communicates with exhibitors, buyers, and employees in a professional and courteous manner, addressing their concerns and resolving hot/cold complaints and other issues promptly and efficiently to ensure customer satisfaction.
• Replaces air filters regularly to maintain optimal indoor air quality and ensure efficient operation of HVAC systems.
• Conducts regular inspections, maintenance, and repairs on HVAC systems, including chillers, air handlers, pumps, cooling towers, and air handler units, to ensure optimal performance.
• Maintains a comprehensive understanding of HVAC equipment, and parts, such as electronic/DDC and pneumatic controls, fan motors, and bearings for effective troubleshooting and repairs.
• Rotates duties monitoring the startup and shutdown of chillers to ensure appropriate water temperatures and proper functioning of pumps, promptly reporting any issues to management and assisting with troubleshooting and repairs.
• Rotates early and late schedules with teammates to perform startup and shutdown of lights and escalators, ensuring their timely and proper functioning for business operations.
• Works closely with the team during major overhauls of HVAC equipment, contributing technical expertise and hands-on assistance to disassemble equipment, identify necessary repairs/replacements, assist in procuring parts, reassemble equipment, and test the overhauled systems.
• Collaborates with the team to install new HVAC units, following technical specifications, manufacturer guidelines, and building codes to ensure proper functioning and optimal performance.
• Performs repairs and preventative maintenance tasks on electrical equipment, including breakers, transformers, contactors, relays, and generators, to ensure safe and uninterrupted operations.
• Repairs and/or replaces common area lighting as needed, ensuring a well-lit and safe environment for occupants and visitors.
• Converts lights to LED technology to enhance energy conservation, reduce costs, and improve longevity.
• Contributes to energy-saving initiatives by identifying opportunities for improved efficiency, suggesting sustainable practices, and supporting the implementation of energy conservation measures.
• Works closely with external vendors to facilitate maintenance and repairs of electrical equipment, fire systems, elevators, escalators, and other building systems, ensuring their reliable operation and adherence to safety standards.
• Uses the work order system to maintain accurate records of inspections, maintenance activities, and repairs, ensuring thorough documentation of equipment condition, performed tasks, and informed recommendations for future equipment upgrades or replacements.
• Evaluates breakdowns effectively, formulates action plans, and develops realistic timeframes for completing repairs.
• Collaborates with management to plan and execute building maintenance projects and strategies, participating in project planning, resource allocation, and timely completion.
• Maintains updated knowledge of industry best practices, emerging technologies, and regulatory requirements related to HVAC, electrical, and lighting systems.
• Assists in maintaining a detailed inventory of parts, tools, equipment, and assets, including accurate tracking, organization, and documentation of their availability, condition, and location.
• Maintains strict adherence to safety guidelines and procedures, consistently promoting a safe working environment for all team members.
• Identifies and reports any potential safety hazards or equipment malfunctions to the appropriate personnel, ensuring a proactive approach to maintenance and risk mitigation.
• Ensures full compliance of the buildings with all relevant regulations and codes, particularly electrical and safety standards, to guarantee a secure and risk-free environment for occupants and visitors.
• Rotates duties with teammates to provide support during afterhours events, ensuring smooth functioning of the facilities for attendees.
• Provides support during emergencies, such as power outages or leaks, ensuring timely response and resolution to minimize disruptions.
• Performs any other related duties as assigned by supervisors or management.

Required Education:

• High School Diploma or equivalent
• Level 3 HVAC Certification or HVAC License
• EPA Section 608 Certification for handling refrigerant is a plus

Required Experience:

• Minimum 5 years of related repairs and maintenance experience  
• Ability to troubleshoot HVAC (electronic and pneumatic) and electrical systems

Physical Requirements:

• Push, pull, and lift up to 50 lbs
• Stand, walk, or climb ladder/stairs for the majority of shift
• Work on A-frame ladders, extension ladders, or scaffolds at heights of 8 ft or greater
• Work at heights up to 75 ft in aerial lifts
• Work outside and in weather elements up to 30% of the time
• Wear various types of Personal Protection Devices and Equipment

Required Competencies:

• Communication:  Effectively listens to others and makes clear and effective oral presentations to individuals and groups regarding work-unit or organization issues.  Communicates effectively in writing; is clear, concise, and easily understood.
• Customer Focus:  Adapts and maintains a customer-focus mindset that acknowledges the importance and value of the customer and acts accordingly.
• Decisiveness:  Assesses risks and takes the appropriate actions needed to achieve work-unit objectives within appropriate time frames.
• Flexibility:  Adapts to change in the work environment in ways that help work-unit staff keep projects “on course.”
• Interpersonal Skills:  Considers and appropriately responds to the needs, feelings, capabilities, and interests of others.
• Problem Solving:  Recognizes and defines problems; challenges others to identify alternative solutions; and plans to solve those problems.
• Self-Management:  Engages in the effective use of self-assessment and self-management techniques in order to proactively and continuously improve own performance.  Exhibits full responsibility for one’s own work achievements and consistently maintains a high level of self-management that contributes to sustained high performance.
• Team Building:  Builds cohesive and productive work teams, either as part of the work unit or within the organization.
• Time Management:  Effectively uses the time available to complete work tasks and activities that lead to the achievement of expected work objectives (as results or outputs).